Setting up for PA Keystone testing and CDTs... DRC Insight

We had devices getting stuck in ASAM mode even at the Menus and then looping back into the app. Never releasing the student from the app. We were running DRC Insight 6.1.0. Got informed from DRC that we needed to upgrade the app to 6.2.0. That it addressed this issue directly. Now ASAM mode doesn't seem to be working at all. We are using the bundle ID "com.drc.wbte.ipad.ent.prod" as suggested further up, but DRC support acts like they have no idea what needs to be used here...which seems crazy. This bundle ID worked with 6.1.0 but now on 6.2.0 nothing. Does anybody have any ideas?

6.2.0 Bundle ID changed from to "com.drc.wbte.ipad.ent.prod" to "com.drc.wbte-ipad.drc". Confirmed working in our district anyway. thought I'd share for others that might run into this problem.

Just wanted to drop a thanks in here for everyone's help. I had a PDF from DRC last year that had instructions for setting up the iPad, but it seemed overly complicated. Happen to find this thread from Google this week and got their app in Self Service and configured for us already. I included the two ID strings for ours and it shows PA and WIDA when opening the app. I emailed some of my teachers that have been asking for this to set up a log in and try it out, but I think the hard part was actually easy thanks for the info here.

OK, so is there a condensed version of this thread. I am building a document and getting a little lost in what did and did not work. Can anyone post the process that worked for them?

I went into the JSS and the Mobile Device Apps section and set up an entry for DRC Insight. I used the search App Store option to find it. I used the default settings for everything, but I personally set everything to be Managed if possible if it's something I'm pushing to our iPads.

The only other thing I did was go to the App configuration tab and in the box entered: <dict> <key>ouIds</key> <string>ouId string</string> </dict>, where the bolded ouId string is the configuration code from my JSON Configuration file for the desktop clients.

Saved it and grabbed an iPad to download the app from our Self Service. It downloaded no problems and opened up looking the same as the desktop program.

I personally did not push out a config profile to turn the spell check off since our deployment is only 1-to-1 right now and I didn't want to inhibit any English assignments the students might have to work on. I spoke to my one teacher out there that helps get these kinds of things running in the classrooms for everyone else. He thinks it won't be an issue if we have the teachers who want to use the tests to walk the students through turning off the spell check and other options, then verify they have it turned off, before having the students log in to start the actual testing.

"Included the two ID strings for ours and it shows PA and WIDA when opening the app." @AdamBritt I have been trying to get the selection on our devices as well with the string that is provided but it keeps going to the original screen and no selections come available. Does anyone know how to the selection to come up? Here is the string that I am using:
<dict> <key>ouIds</key> <string>,</string>
</dict>

I just double-checked how I configured mine; in the <string> #string </string> section I have both tests strings in there, separated by a comma. So it's <string>#string1,#string2</string>, no spaces anywhere. Then when the app opens it shows both test options the exact same as the PC software.

Ok, Thanks. That is exactly how are string is too.

The only other things I can think of would be to check if it's on the latest version and maybe uninstall and re-install through Self Service if possible. Ours was set to version 7.1.0 and it looks like 7.2.0 was just released two weeks ago. I don't think I ever downloaded the app onto the iPads outside of the JSS push so I wonder if you update the settings if it needs pushed again.

@stoneacheck

I've setup DRC INSIGHT on Chrome Books via the Google Admin console. Now we need to use MacBooks as well. I created a package to install the app but Im trying to figure out the silent configuration. Their documentation isn't the greatest. I realized that I need to use the .json file from the deployment file but I'm not sure where I need to place it in the policy.

I did convert it to html but I dont want to use it as a configuration profile because that doesn't take effect immediately.

Can I ask you how about your process of installing and configuring DRC INSIGHT for OS X?

Thanks

Mark

UPDATE - I figured it out. I think I was making it harder than it had to be. Once I realized that the installer placed a DRCConfiguration.json file on the computer, I simply swapped it with the one from the configuration deployment zip file and used Composer to capture it.