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Slowness since enrolling Macs in Casper

  • April 27, 2015
  • 13 replies
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Slowness since enrolling Macs in Casper. Has anyone else had this issue after enrolling machine. My jss is in the cloud

13 replies

bpavlov
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  • Esteemed Contributor
  • April 27, 2015

What do you mean by "slowness"? Could you provide some more details?


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  • Author
  • Contributor
  • April 27, 2015

• When away from computer:
o have re-login which takes a bit of time o access to network drives have been lost – have to close out to re-establish
o PC side, have lost connection to applications like SLX – errors appear
• Access to Adobe Cloud applications on MAC side:
o Slowness
o flickering occurs,
o takes time for saved files to be updated (other users do not see updates right away)
o saving files takes a long time


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  • Author
  • Contributor
  • April 27, 2015

I hope that helps. These issues seem to have started once the Macs were enrolled in casper


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  • New Contributor
  • April 27, 2015

Do all of the problems go away as soon as you run this in Terminal?

sudo jamf removeFramework

Did you check /var/log/jamf.log to see what the jamf binary was up to? Maybe you have a bunch of policies set to run every 5 minutes or something like that?


davidacland
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  • Valued Contributor
  • April 27, 2015

My first thought is that its down to "things" (policies, config profiles etc) that are scoped to the devices once they are enrolled.

If you enrol a device but ensure it isn't scoped to anything other than update inventory, is it still slow?

If it isn't, you will need to go through the config profiles and policies to see where the issue is.


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  • Author
  • Contributor
  • April 27, 2015

thanks, I will check those things but it looks like we seems to have 16 million fonts in our system which seems large plus only 9 enrolled and 23 ID's in the database.


davidacland
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  • Valued Contributor
  • April 27, 2015

Ah, ok, is this option switched off:


scottb
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  • Valued Contributor
  • April 27, 2015

@jamest

Are you inventorying fonts then? That might splain it...

*Edit: LOL! - looks like you got that 2x...


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  • Author
  • Contributor
  • April 27, 2015

I have turned this option off now. We were inventorying them but I do not see a need too. Still that seems like a lot. There is no way we have 16 million fonts among about 13 people using Macs. I am new with Casper and still learning. I appreciate all the help.


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  • Author
  • Contributor
  • April 27, 2015

I think I got the fonts times like 15 lol


davidacland
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  • Valued Contributor
  • April 27, 2015

You would have around 3-400 fonts on a "standard" Mac with MS Office installed. More if they're using desktop publishing apps and specialist fonts.


bentoms
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  • Hall of Fame
  • April 29, 2015

@jamest So have things improved?


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  • Author
  • Contributor
  • May 1, 2015

@bentoms Slowness has not improved since then. I am supposed to be on a call with jamf and Apple later today. I feel like it may be a mixture of both