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Question

Smart Group Lost Mode

  • February 16, 2021
  • 3 replies
  • 14 views

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Hello everyone,

I am accounting for lost/damaged/stolen devices with some extension attributes assigned to the device in inventory. Whilst I know that it's possible to populate a smart group with extension attribute criteria, does anyone know if it's possible to activate lost mode automatically from the smart group? Or would it have to be a bulk command to send the command to the members of the group?

Many thanks!

3 replies

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  • Contributor
  • 63 replies
  • February 17, 2021

Hi! I just tried to sent commands to a smart group, unfortunately lost mode isn't one of the options allowed for that. I get the same set of options with an advanced search. I would also contact Jamf support to see if this is something that could be added to that list of options (or put in a feature request). Have a great day!


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  • New Contributor
  • 2 replies
  • August 26, 2021

Hello!  We are looking to implement the same idea.  Have a smart group that automatically puts the device into lost mode if it hasn't checked in in so many days.  This seems similar to your post.  Were you able to find a way to automate this?  


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  • Contributor
  • 79 replies
  • July 18, 2022

We automate this by having a smart group send a 'added to group' webhook to a server that will then process it and use the Jamf API to turn on Lost Mode for the device.