Previously duplicate machines in the Sophis Enterprise Console used to be fixed in the /etc/smb.conf by specifying the workgroup.
Unfortunately in Mac OS 10.8+ there is no /etc/smb.conf
At the mo there is no fix and i had to spread to 3 different people at Sophos to explain what the problem is.
Does this help? http://support.apple.com/kb/HT3169
cheers mate. Unfortunately our SEC (Sophos Enterprise Console) is on Windows
10.8.1 client when entered with that says
No operation specified nor update requested
Thanks for looking though
I have fixed it manually. It is the Workgroup gui field in the WINS tab
http://support.apple.com/kb/PH11163?viewlocale=en_US
Unfortunately i have no idea how to do this via terminal
Added my solution here
I ran into this issue myself so I thought I would post what has seemed to work in early testing.
Modify this file in the package that you intend to deploy for your Sophos AV installation:
SophosAntiVirus.mpkg/Contents/Packages/SophosRMS.mpkg/Contents/Resources/agent.configuration
It should look similar to this:
[HKEY_LOCAL_MACHINE]
[HKEY_LOCAL_MACHINESOFTWARE]
[HKEY_LOCAL_MACHINESOFTWARESophos]
[HKEY_LOCAL_MACHINESOFTWARESophosRemote Management System]
[HKEY_LOCAL_MACHINESOFTWARESophosRemote Management SystemManagementAgent]
"ServiceDescription"="Management Agent for Sophos applications"
"ServiceArgs"=""
"ServiceHomeDir"="/Library/Sophos Anti-Virus/RMS/"
"DomainNameOverride"="YourDomainHere"
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