Skip to main content
Question

SplashBuddy not starting

  • February 22, 2019
  • 2 replies
  • 10 views
G
Forum|alt.badge.img+4

I don't know why, all the policies under category "@Enrollment" (specifically made for Splashbuddy's policies) are remaining on "Pending".

The policies are triggered at "Enrollment Complete" and the Execution Frequency is set on "Ongoing"

Scope to "All computers" and no exclusion...obviously policy are enabled...

The thing is, that while all other policies get installed, all the @Enrollment policies remains on "Pending" status and even the Splashbuddy installer does not get installed..

Can anyone help me getting out of this?

    2 replies

    D
    Forum|alt.badge.img+8
    • diradmin
    • Valued Contributor
    • February 22, 2019

    @G.M. Have you escalated to Jamf Support?

    R
    Forum|alt.badge.img+6
    • ricardtolosa
    • Contributor
    • February 22, 2019

    The best option here would be having the Policy that installs Splashbuddy as enrollment complete, once per computer, and add an after script that calls all the policies you need via custom trigger.

    As it’s a provision workflow, I would put all SplashBuddy policies to once per computer.

    I would avoid more than one enrollment complete policy as there’s several reports of inconsistency with that trigger.

    Hope this helps :)

      Terms & ConditionsCookie settingsAccessibility statement