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Standard Users unable to install app thru self service

  • October 9, 2012
  • 4 replies
  • 23 views

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I've created an Adobe Creative Suite installation, but it only seems to work if you are logged onto the computer as an admin user. As a standard user it doesn't do a full install. Anyone have an idea on what I'm doing wrong?

Best answer by edain55337

I got the response from someone else that there might be something running in the background, so I did a cold boot, logged in as standard user and ONLY started self service, did the CS 4 install successsfully. BANG when the dynamite. I'm thinking I might have started a browser and even though I had shut it down during the initial install, it caused the failure. (At least that's my story and I am sticking to it.)

Thanks for the help.

4 replies

rob_potvin
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  • Employee
  • October 9, 2012

I never had that happen. Can you try to install something else and see if it is the same problem. Have you ran Recon on the computer in question to see if it is managed correctly?

Cheers


Chris_Hafner
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  • Jamf Heroes
  • October 10, 2012

Are there any Adobe apps running at login for the standard users? The most common errors I find installing adobe apps are caused by some adobe product running in the background.


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  • Author
  • Contributor
  • October 10, 2012

No, nothing running - it's a clean install, upon initial boot up. I have installed other things (browsers, printers, appleworks) w/no issue...


Forum|alt.badge.img+6
  • Author
  • Contributor
  • Answer
  • October 10, 2012

I got the response from someone else that there might be something running in the background, so I did a cold boot, logged in as standard user and ONLY started self service, did the CS 4 install successsfully. BANG when the dynamite. I'm thinking I might have started a browser and even though I had shut it down during the initial install, it caused the failure. (At least that's my story and I am sticking to it.)

Thanks for the help.