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Standard Users unable to install app thru self service

  • October 9, 2012
  • 7 replies
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I've created an Adobe Creative Suite installation, but it only seems to work if you are logged onto the computer as an admin user. As a standard user it doesn't do a full install. Anyone have an idea on what I'm doing wrong?

Best answer by lcutrell

This install will fail if the logged in user is running Safari.

7 replies

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  • Author
  • Contributor
  • October 9, 2012

I get the following 2 errors when I attempt the install:

Adobe Installation Error from Adobe CS4 Design Standard Disc 1.dmg: Unable to complete the silent workflow (Exit Code 7).
Exceptions from the Adobe Installer: 20167:Exception: Exiting from installation due to blocking error.


donmontalvo
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  • Hall of Fame
  • October 9, 2012

Saw this the first time today, with a user on 10.8.2 (fully patched), and JSS is at 8.62.

Don


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  • New Contributor
  • October 9, 2012

You'll need to look at the Adobe installation log for details on what blocked installation. Most likely there is an app or two open that must not be running for the install to complete successfully.


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  • New Contributor
  • Answer
  • October 10, 2012

This install will fail if the logged in user is running Safari.


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  • Author
  • Contributor
  • October 10, 2012

I'll give it another shot, but safari wasn't running. Will take a look at the processess and go from there.


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  • Author
  • Contributor
  • October 10, 2012

That seems to have been the issue. I booted the machine from power off, logged in as a standard user and the install, while taking a while, did install CS4. Thanks for the help!


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  • Author
  • Contributor
  • October 10, 2012

That seems to have been the issue. I booted the machine from power off, logged in as a standard user and the install, while taking a while, did install CS4. Thanks for the help!