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Question

Teams not showing up in the screen recording section of security and privacy

  • October 21, 2020
  • 4 replies
  • 31 views

rpayne
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Just like the title says. I have an employee with teams not showing up in the screen recording section of security and privacy. He's on 10.15.7. I can't reproduce the issue. Has anyone seen this?

4 replies

rpayne
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  • Author
  • Contributor
  • 130 replies
  • October 22, 2020

Still scratching my head


DBrowning
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  • Esteemed Contributor
  • 668 replies
  • October 23, 2020

I had this happen to a user a couple weeks ago. I had them run the command below after they quit out of Teams. It re-prompted when they logged back in.

tccutil reset All com.microsoft.teams

Corey_Nechkash
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  • Contributor
  • 25 replies
  • October 23, 2020

We had this issue a couple weeks ago. Our fix was to:
- have the user open Teams
- join a meeting (or call)
- click the "Share Content" button

Usually when the user clicks the "Share Content" button, the TCC pop-up would prompt them to allow access.

If that didn't fix it, we ran the command mentioned by DBrowning, then repeated the steps.


rpayne
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  • Author
  • Contributor
  • 130 replies
  • November 5, 2020

Awesome. Thank you!