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We have a specific case where an App update is coming soon that we need to temporarily stop from happening on iOS devices.


Currently, the app is set in JAMF Pro to install automatically for the iOS tablets, with "Schedule Jamf Pro to automatically check the App Store for app updates" set to on and "Automatically force app updates" set to on. All iOS devices are put into Single App mode running this specific app.


What is the expected impact on the existing install base, if any, when we set the "Schedule Jamf Pro to automatically check the App Store for app updates" set to off and "Automatically force app updates" set to off. And additionally will that in fact stop the app from updating on all devices in the install base?


 

Curious too. That is how I read those two check marks if they are unchecked.


 


I guess a user could still update the App from the App Store. But it sounds like these might be kiosk tablets? Could hide App Store too?

Curious too. That is how I read those two check marks if they are unchecked.


 


I guess a user could still update the App from the App Store. But it sounds like these might be kiosk tablets? Could hide App Store too?


Yes, they are kiosk tablets, locked into the very app that should not update. This is a store app that is automatically installed on the managed and supervised iOS devices and locked in single app mode. So users can in fact not get to the home screen in our case.


What we have seen is that the app is getting updated somehow, about half of the iOS install base is running the latest version of the app with roughly the other half trailing behind a minor version.


It is my understanding that in fact apps put in single app mode can't update, this is with the exception of enterprise apps that do allow silent updates from iOS 11.2x. But since this is an iOS store app this feature does not apply.

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