+8In my student restrictions Configuration profile, I have the "Some Apps Not Allowed" configured to not allow installation of the Pages app....all of a sudden I am getting failures on the Remove command that say this:
The app “com.apple.Pages” is not managed
How do I fix this issue?
+8Sorry. Yes, iPads. No, not new. And this 'failure' just started showing up within the last week or two. This particular screenshot is from a device that was enrolled on 2/28/2019
+8Also, if it helps, I am including
how I have the "Some Apps Not Allowed" set up in the Student Restrictions Configuration Profile
An App won't uninstall if its unmanaged - which is what you have when an iPad comes with pages, keynote, numbers, etc out of the box. Jamf can do a managed take-over of those apps but it won't both do a managed take-over and remove the app as far as I know. This would probably need to be a Jamf feature request.
@jdhainley Have you added these apps to your jss or are you just removing them using the bundle id?
@jdhainley Well then it's fairly trivial what you need to do. Get the app added to your catalog via VPP, ensure it's getting into a managed state then attempt the removal. I can't imagine the jss would be able to remove an app that it's only aware of by inventory records.
That's at least my observation on the matter.
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