The Nudge Launch Agent Do not open

Hello Team,

After installing Nudge and pushing the configuration profile, the Nudge Agent do not open.
We have 12.4.0 version of OS Installed.

Please let me know what is that has to be changed/Modified.

I've install Nudge_Suite-1.1.8.81421.pkg and configured the profile too.

Upload File

PLIST file containing key value pairs for settings in the specified domain

<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadContent</key> <dict> <key>com.github.macadmins.Nudge</key> <dict> <key>Forced</key> <array> <dict> <key>mcx_preference_settings</key> <dict> <key>optionalFeatures</key> <dict> <key>acceptableApplicationBundleIDs</key> <array> <string>us.zoom.xos</string> <string>com.apple.iWork.Keynote</string> <string>com.apple.Keynote</string> <string>com.microsoft.Powerpoint</string> <string>com.cisco.webexmeetingsapp</string> <string>com.webex.meetingmanager</string> <string>Cisco-Systems.Spark</string> </array> <key>aggressiveUserExperience</key> <true/> <key>attemptToFetchMajorUpgrade</key> <true/> <key>enforceMinorUpdates</key> <true/> </dict> <key>osVersionRequirements</key> <array> <dict> <key>aboutUpdateURL</key> <string>https://support.apple.com/en-us/HT212585</string> <key>requiredInstallationDate</key> <string>2022-8-05T17:00:00Z</string> <key>requiredMinimumOSVersion</key> <string>12.5.0</string> <key>targetedOSVersionsRule</key> <string>12</string> </dict> </array> <key>userExperience</key> <dict/> <key>userInterface</key> <dict> <key>iconDarkPath</key> <string>/path/to/image.png</string> <key>iconLightPath</key> <string>/path/to/other-image.png</string> <key>showDeferralCount</key> <true/> <key>singleQuitButton</key> <true/> <key>updateElements</key> <array> <dict> <key>_language</key> <string>en</string> <key>mainContentText</key> <string>Hey there! \\n\\nWe noticed this Mac has available software updates. Keeping macOS up-to-date is an important part in keeping devices and data secure.\\n\\nPlease update this Mac by clicking the Update Device button to install the available updates.</string> <key>mainHeader</key> <string>This Mac requires a security update</string> <key>subHeader</key> <string>A friendly reminder from IT ❤️</string> </dict> </array> </dict> </dict> </dict> </array> </dict> </dict> <key>PayloadDisplayName</key> <string>Custom Settings</string> <key>PayloadIdentifier</key> <string> </string> <key>PayloadOrganization</key> <string> </string> <key>PayloadType</key> <string> </string> <key>PayloadUUID</key> <string> </string> <key>PayloadVersion</key> <integer>1</integer> </dict> </array> <key>PayloadDescription</key> <string></string> <key>PayloadDisplayName</key> <string>Nudge OS Update Settings</string> <key>PayloadEnabled</key> <true/> <key>PayloadIdentifier</key> <string> </string> <key>PayloadOrganization</key> <string> </string> <key>PayloadRemovalDisallowed</key> <true/> <key>PayloadScope</key> <string>System</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string> </string> <key>PayloadVersion</key> <integer>1</integer> </dict> </plist>

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Hi @bwoods ,
The result of your script shows me this error, any idea ?

Running script Create com.github.macadmins.Nudge.plist...

Script exit code: 0

Script result: Nudge launch agent is not present.

/Library/Application Support/JAMF/tmp/Create com.github.macadmins.Nudge.plist: line 20: /Users/myuser/Library/LaunchAgents/com.github.macadmins.Nudge.plist: No such file or directory

/Users/myuser/Library/LaunchAgents/com.github.macadmins.Nudge.plist: No such file or directory

Load failed: 2: No such file or directory

Actually, in this instance, this means the LaunchAgents directory does not exist so it can't create the LaunchAgent file. I made an edit to fix this as I think it's an issue with newer MacOS version like Ventura as those directories don't exist for users by default anymore. Here is the script with my edit to make the directory needed before the echo.

#!/bin/bash



# Determine Current User

currentUser=$( scutil <<< "show State:/Users/ConsoleUser" | awk '/Name  && ! /loginwindow/ { print $3 }' )



# Determine Current User ID

currentUserUID=`id -u "$currentUser"`



# Verifies Presence of Nudge Launch Agent

if [[ -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then 

	echo "Nudge launch agent is present"

	/bin/launchctl asuser "$currentUserUID" launchctl unload /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

	rm -Rf /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

elif [[ ! -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then

	echo "Nudge launch agent is not present."

fi



mkdir "/Users/$currentUser/Library/LaunchAgents/"



# Generate Nudge launch agent

echo "<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

	<key>Label</key>

	<string>com.github.macadmins.Nudge</string>

	<key>ProgramArguments</key>

	<array>

		<string>/Applications/Utilities/Nudge.app/Contents/MacOS/Nudge</string>

	</array>

		<key>RunAtLoad</key>

			<true/>

	<key>StartInterval</key>

		<integer>3600</integer>

</dict>

</plist>" > /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



# Load Launch Agent

/bin/launchctl asuser "$currentUserUID" launchctl load /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



exit 0		## Success

exit 1		## Failure

#!/bin/bash



# Determine Current User

currentUser=$( scutil <<< "show State:/Users/ConsoleUser" | awk '/Name  && ! /loginwindow/ { print $3 }' )



# Determine Current User ID

currentUserUID=`id -u "$currentUser"`



# Verifies Presence of Nudge Launch Agent

if [[ -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then 

	echo "Nudge launch agent is present"

	/bin/launchctl asuser "$currentUserUID" launchctl unload /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

	rm -Rf /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

elif [[ ! -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then

	echo "Nudge launch agent is not present."

fi



mkdir "/Users/$currentUser/Library/LaunchAgents/"



# Generate Nudge launch agent

echo "<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

	<key>Label</key>

	<string>com.github.macadmins.Nudge</string>

	<key>ProgramArguments</key>

	<array>

		<string>/Applications/Utilities/Nudge.app/Contents/MacOS/Nudge</string>

	</array>

		<key>RunAtLoad</key>

			<true/>

	<key>StartInterval</key>

		<integer>3600</integer>

</dict>

</plist>" > /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



# Load Launch Agent

/bin/launchctl asuser "$currentUserUID" launchctl load /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



exit 0		## Success

exit 1		## Failure

Good catch, that folder exists on all of my clients because of Onedrive. May not be the case for everyone else.

Example of 4 hours

#!/bin/bash



# Determine Current User

currentUser=$( scutil <<< "show State:/Users/ConsoleUser" | awk '/Name  && ! /loginwindow/ { print $3 }' )



# Determine Current User ID

currentUserUID=`id -u "$currentUser"`



# Verifies Presence of Nudge Launch Agent

if [[ -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then 

	echo "Nudge launch agent is present"

	/bin/launchctl asuser "$currentUserUID" launchctl unload /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

	rm -Rf /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

elif [[ ! -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then

	echo "Nudge launch agent is not present."

fi



# Generate Nudge launch agent

echo "<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

	<key>Label</key>

	<string>com.github.macadmins.Nudge</string>

	<key>ProgramArguments</key>

	<array>

		<string>/Applications/Utilities/Nudge.app/Contents/MacOS/Nudge</string>

	</array>

		<key>RunAtLoad</key>

			<true/>

	<key>StartInterval</key>

		<integer>14400</integer>

</dict>

</plist>" > /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



# Load Launch Agent

/bin/launchctl asuser "$currentUserUID" launchctl load /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



exit 0		## Success

exit 1		## Failure

I pushed the launch agent that is part of the nudge suit package on GitHub. Will this script overwrite and/or stop that default agent and use your script instead?

#!/bin/bash



# Determine Current User

currentUser=$( scutil <<< "show State:/Users/ConsoleUser" | awk '/Name  && ! /loginwindow/ { print $3 }' )



# Determine Current User ID

currentUserUID=`id -u "$currentUser"`



# Verifies Presence of Nudge Launch Agent

if [[ -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then 

	echo "Nudge launch agent is present"

	/bin/launchctl asuser "$currentUserUID" launchctl unload /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

	rm -Rf /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist

elif [[ ! -f /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist ]]; then

	echo "Nudge launch agent is not present."

fi



mkdir "/Users/$currentUser/Library/LaunchAgents/"



# Generate Nudge launch agent

echo "<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

	<key>Label</key>

	<string>com.github.macadmins.Nudge</string>

	<key>ProgramArguments</key>

	<array>

		<string>/Applications/Utilities/Nudge.app/Contents/MacOS/Nudge</string>

	</array>

		<key>RunAtLoad</key>

			<true/>

	<key>StartInterval</key>

		<integer>3600</integer>

</dict>

</plist>" > /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



# Load Launch Agent

/bin/launchctl asuser "$currentUserUID" launchctl load /Users/$currentUser/Library/LaunchAgents/com.github.macadmins.Nudge.plist



exit 0		## Success

exit 1		## Failure

Thanks for this! Worked great on the majority of devices but I have a few outliers that error out. I get the "/Library/LaunchAgents/com.github.macadmins.Nudge.plist: No such file or directory" but instead of creating the plist I get "Load Failed: 5: Input/output error" Any ideas?

Probably need to run a pre-script to bootout the LaunchAgent if it's already running.

#!/bin/bash



#Preinstall Script



#Daemon Preinstall

plistPath="/Library/LaunchAgents/com.github.macadmins.Nudge.plist"



#Boot it out if it already exists



if [[ -e $plistPath ]]; then

	launchctl bootout system $plistPath

	rm -f $plistPath

fi

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