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Question

Unable to create mobile account

  • August 9, 2018
  • 3 replies
  • 27 views

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I keep getting this error after a MacBook Pro has run through the enrollment process and active directory binding and successfully binds to AD. I have tried re-imaging the computer as well as logging in as different users all with the same result. Any help is greatly appreciated.

Thanks!

3 replies

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  • Valued Contributor
  • August 9, 2018

Your macOS version? are you using JAMF AD binding feature to create the mobile account?


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  • Valued Contributor
  • August 9, 2018

and have a look at this Link


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  • Contributor
  • August 9, 2018

I had this issue in my environment. To resolve, I had to disable "Use UNC path from Active Directory to derive network home location" in Directory Utility. Give that a shot and see how it goes.