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Question

Unable to Enroll Device

  • August 22, 2014
  • 2 replies
  • 4 views
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I am using the cloud-based version of JSS and after deleting the configuration profiles from the device (iPad Air) I tried re-enrolling but I am getting an error "Unable to install MDM profile please contact your administrator." Has anyone ever experienced anything like this?

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      • hope_gibson
      • New Contributor
      • June 7, 2019

      I'm currently experiencing this, did you ever find a resolution?

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      • Dylan_YYC
      • Valued Contributor
      • June 7, 2019

      Ive had this in the past but since you run the cloud instance the only thing i can think of is 1. check the time on the device. 2. we had some wonky DNS stuff going on that was causing issues with activation.

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