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Question

Unable to select a category in Self Service on an enrolled Mac

  • November 28, 2019
  • 2 replies
  • 18 views

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Has anybody come across an issue whereby a user is unable to select a category on the left hand side of Self Service i.e. clicking on a category has zero effect?

I only see the issue on one (mobile AD) account on the machine, not the local administrator, and we don't enable user logins to Self Service. The system is checking in with Jamf as expected and I've removed and reloaded MDM.

Can this be fixed without re-enrolling the computer?

2 replies

rqomsiya
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  • Honored Contributor
  • November 28, 2019

Try

sudo jamf manage

From terminal.


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  • Author
  • Contributor
  • November 29, 2019

@rqomsiya Thanks for the suggestion, but that had no effect I'm afraid.