Skip to main content
Finding extension attributes... Locating accounts... Locating applications... Locating package receipts... Locating software updates... Locating plugins... Searching path: /Applications Searching path: /Library/Internet Plug-Ins Locating printers... Locating hard drive information... Locating hardware information (Mac OS X 10.11.4)... Submitting data to https://in-mdep-casper.ads.iu.edu:8443/... There was an error. Invalid Message - The message could not be parsed.

I tried this on another system (OS 10.11.3). It got the 9.9 binary and now same error with recon.

Any suggestions on fixing this?

Thank you,
AJ.

Ditto (*insert massive sigh here)

I don't get why JAMF hasn't emailed all customers (or windows server customers if it has that info broken out) and told them not to use the installer and do a manual install instead. Not everyone follows every post on JN.

This solution repaired our JSS also.
Windows 2008 R2 server.

So I follow the steps above and as soon as I try and connect back to my JSS for the web I get the following error. When I replace the ROOT folder with the original one I'm able to connect but I still get the same invalid message error.

Hi all,

Thanks, this also resolved the error for our system too. The only extra thing I needed to do was copy the Database.xml file from within the ROOTWEB-INFxml directory. This contains the password required to connect to the database @whaking2k, I had the same error message. I think you can also get around it by clicking Edit Connection and re-entering the password...

Thanks @shaunpbrowne I was able to find that file after some poking around.

I just encountered this problem as well, and yes, the solution in this thread resolved it. I was starting to pull my hair out until I found this thread!

Terms & ConditionsCookie settingsAccessibility statement