+8Hi,
it seems a couple of my VPP Tokens have been revoked. The token all come from the same Apple School Manager. Is there anything I can do about this myself? Renewing the Tokens does not do anything. Jamf Support is responding really slow and the situation has been like this for a month now.
Any Advice would be appreciated.
Best answer by Andixon
Finally got a response from Jamf. This solution worked:
1. Make a database Backup
2. Stop Tomcat
3. Open MySQL Command Line Client and use the following Command:
update vpp_locations set token_revoked=0 where vpp_location_id=XX;
Replace XX with the ID of the VPP Location. You can find the ID in the URL of the Volume Purchasing Location.
For example: 8443/view/settings/global-management/volume-purchasing/locations/78?tab=details
78 would be the ID here.
+10Remeber it get revoked. If you download a new token. And you most only use the token on one server.
token get revoken, if the downloader get deleted
so download a new. And upload to the server and wait a few hours
+8Remeber it get revoked. If you download a new token. And you most only use the token on one server.
token get revoken, if the downloader get deleted
so download a new. And upload to the server and wait a few hours
Already did that, but will try again. As I said this has been going on for a month.
Also there is only one server so they should not be in use on other servers.
+36Might want to tighten up who has access to download your VPP Token.
+8Finally got a response from Jamf. This solution worked:
1. Make a database Backup
2. Stop Tomcat
3. Open MySQL Command Line Client and use the following Command:
update vpp_locations set token_revoked=0 where vpp_location_id=XX;
Replace XX with the ID of the VPP Location. You can find the ID in the URL of the Volume Purchasing Location.
For example: 8443/view/settings/global-management/volume-purchasing/locations/78?tab=details
78 would be the ID here.
+8Finally got a response from Jamf. This solution worked:
1. Make a database Backup
2. Stop Tomcat
3. Open MySQL Command Line Client and use the following Command:
update vpp_locations set token_revoked=0 where vpp_location_id=XX;
Replace XX with the ID of the VPP Location. You can find the ID in the URL of the Volume Purchasing Location.
For example: 8443/view/settings/global-management/volume-purchasing/locations/78?tab=details
78 would be the ID here.
End of course restart Tomcat :D
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