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VPP Configuration

  • April 11, 2016
  • 2 replies
  • 26 views
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Hello -

I am having trouble getting the JSS to communicate to iTunes for VPP. I am seeing the following error on the JSS.

2016-04-11 08:00:51,198 [ERROR] [Tomcat-5258] [ITunesStoreUtils         ] - Error performing iTunes API Search: 
java.net.ConnectException: Connection timed out: connect

Does anyone have a best practice for VPP set up? We have firewall rules set up for 80 and 443 for the entire 17.x IP block, and proxy whitelist set for itunes.apple.com.

Thanks,
Ben

    2 replies

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    • epiepenburg
    • New Contributor
    • April 11, 2016

    You need to have more than 80 and 443 open. You will need to have 2195, 2196, and 5223 open as well.

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    • Bhughes
    • Author
    • Contributor
    • April 12, 2016

    Thanks, I also was shown this: https://jamfnation.jamfsoftware.com/article.html?id=379 but didnt have any luck with it. Seems like this should be easier to set up. Recognizing my company has an overly complex network - this still seems like it's not documented well.

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