Skip to main content

Has anyone seen this error before? I've updated the VPP token in the JSS and purchased a new free app to distribute, but am still seeing this problem for all AppStore applications. I've also tested on multiple machines in our environment and see consistent results.

I've had the same results with multiple applications - Skitch, Microsoft Remote Desktop, EasyFind, LastPass, Wunderlist, ect.

Thanks @Hawky.

This is an aggravating issues. :(


Yeah, thanks @Hawky ... our Apple contacts haven't been as good at getting back. Driving me nuts...


Honestly, this is really poor service to have a critical component down like this and not getting it resolved. If I treated our customers this same way, my CIO would be at my desk in a heart beat expecting a resolution and soon. Come on, we deserve better than this!!


Has there been any updates on this??


ukedu@euro.apple.com is staying firmly in my crosshairs until it's fixed.

Feel free to fire additional warning shots; they might move faster!


I think this might be fixed...

Had a few managed apps installs for a few JSS's we manage this AM.


Yes, seeing successful installs here as well.


Not working here yet. I just tried Pages using device based VPP and got the same old error.


Pages installed on my test device, not holding my breath though. We have hundreds of machines waiting for iLife and iWork installs, not ready to start working on them yet.


Still not working here in WI. I just tried Pages using device based VPP and got the same old error.


Hey all.

Just got word from Apple Support that an update to iTunes went out recently and has fixed this issue. After testing, we are back up and rolling with VPP. Hopefully this fixes everything for you all, also.