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Question

VPP to ASM Store Credits

  • October 17, 2019
  • 1 reply
  • 7 views

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We migrated 4 VPP Accounts to Apple School Manager. Each account had significant amounts of VPP credits, but now in ASM, store credits show a balance of $0.00. Is there something I'm missing? I can no longer access the accounts via the old VPP url either. Any help is appreciated.

1 reply

cdenesha
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  • Honored Contributor
  • October 18, 2019

Contact Apple that money should be there it is the same Apple ID