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Question

VPP using more than assigned licenses

  • January 4, 2018
  • 1 reply
  • 2 views

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Good afternoon,

I have a problem where all my licenses are being used up but I can't figure out why. As showed in the screen shot, only 1129 devices have notability assigned to them but 1160 licenses are in use.

Anyone have any ideas? Thank you.

1 reply

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  • New Contributor
  • January 4, 2018

Looks like either the JSS is out of sync with Apple's servers, or there are some licenses that can't be revoked and were previously assigned. (The blue number up top is what Apple has on file, the sum of the 3 black numbers is what the JSS has on file)

I'd suggest opening a case with Jamf on that one