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Question

Webclip issue

  • July 26, 2022
  • 1 reply
  • 9 views

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So a webclip that deals with incident reporting was on our fleet of iPads, thank link to the clip malfunctioned, so I updated the link to the correct URL and pushed the clip again, now BOTH webclips (same icon) are on the iPads- one works, one doesn’t. Any fix to get the clip that doesn’t work off the iPads?

1 reply

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  • Contributor
  • 29 replies
  • July 27, 2022

Did you assign the web clip to the profile or separately? 

If I need to add a web clip to a profile I build out a separate config with the web clip and then scope it to the Pre-stage. This way if I need to make changes to the URL I don't have to potentially break the profile of 10+ devices.