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Question

Webex old app remove and reinstall via policy

  • September 10, 2024
  • 3 replies
  • 24 views

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I'm trying to remove the old version of the Webex app and reinstall the latest version using a policy. Could someone please guide me without the patch update.

Thanks in advance.

3 replies

mvu
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  • Jamf Heroes
  • September 11, 2024

From what I see, the way you have it now the policy will:

1. Install the package (Webex.app)

2. Then remove any Webex.app

Instead of using the File and Processes, use your script to run before the package.


mvu
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  • Jamf Heroes
  • September 11, 2024

Or you could just run the latest installer and it will overwrite the old one. No need to add a script to remove prior.


AJPinto
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  • Legendary Contributor
  • September 11, 2024

If I am not mistaken all you should need to do is push the package with the new version. Most packages function by either overwriting the existing source files, or have a preinstall script that cleans the device. I would have to check to see what exactly Webex is doing to be sure, but it should not be an issue. If you want to get fancy, you can inspect the package to see what all its doing and write an uninstall script yourself to deploy before the package lands, but this is probably unnecessary effort.