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Question

Weird printer policy error

  • October 26, 2016
  • 3 replies
  • 5 views
M
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I have one computer that is giving me the following message when trying to run a printer policy:

[STEP 1 of 4]
Executing Policy Xerox Centralized Print Queue
[STEP 2 of 4]
Mapping Printer Xerox Centralized Printing...
CUPS error 1030: No such file or directory
[STEP 3 of 4]
[STEP 4 of 4]

This policy works on other computers, and I've tried removing the management from the computer in question and re-enrolling it with Casper Remote, but I still get the error. I tried googling and searching JN but I couldn't really find it pertaining to just Macs or Casper. Has anyone else come across this error in their JSS logs?

    3 replies

    davidacland
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    • davidacland
    • Valued Contributor
    • October 26, 2016

    I haven't seen that error but it sounds like missing drivers/ppd

    M
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    • mpittcasd
    • Author
    • Contributor
    • October 26, 2016

    I think this one I set with the generic driver because we use Ysoft on our copiers. Is ppd something I can copy from one of the working computers?

    A
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    • acordero
    • New Contributor
    • September 19, 2017

    I am running into this issue with some of the computers in my environment. The only resolution I have been able to find is disabling SIP. I am still looking into other ways to tackle this.

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