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Question

Will enrollment retry if it fails using DEP?

  • November 8, 2017
  • 1 reply
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We have just got to the stage where we are ready to use DEP based imaging with our new Macs.

In a test situation we find that we can run through the initial steps and get to the desktop of a new user who has signed in using the MDM layer. But after they login there is a delay period where the user has to accept our Wifi certificate and Wifi is not operational at that time. When we look at the jamf.log file we see that enrollment failed due to the lack of an Internet connection

Does it retry? If so how long will it take?

1 reply

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  • Contributor
  • November 8, 2017

It will not retry. Setup your re-enrollment options and have the user self enroll.