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wondering what the process RescueRecordings is?

  • October 10, 2017
  • 3 replies
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Eyoung
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my school is trying to run a standardized test and the secure web browser they use is choking on a RescueRecordings process thats running on student system (its a root level process).

anyone ever heard of this process? my googlefu has failed me thus far.

all the machines are running 10.12.5

thank you

Best answer by bvrooman

Googling indicates that it's part of this software.

3 replies

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  • Valued Contributor
  • Answer
  • October 10, 2017

Googling indicates that it's part of this software.


Eyoung
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  • Contributor
  • October 10, 2017

ahhhh. thank you. man, I got nothing from teh googles... even when I add Dill to the mix.

oh well. thank you again.


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  • Contributor
  • October 17, 2017

We use Dill here, and ran into this issue when students launched secure browsers as a part of standardized testing.

Reach out to your Dill support channel, they have two items that should help:
1. Pre-release version of Dill that adjusts the way the culprit launchdaemon/process works - this should resolve secure browser conflicts. v1.8.2.16 as of 10/17/2017.
2. Terminal command to unload the rescuerecordings launchdaemon - run as sudo if running locally (will need to reload prior to Dill use):

launchctl unload /Library/LaunchDaemons/com.swifteducationsystems.rescuerecordings.plist

Cheers!

Edit: should be noted that option 2 is not necessary if you've gone the upgrade option 1 route