Dear Friends,
We are currently using Jamf School with Active Directory and Google-synced user accounts for authentication on our student loaner MacBooks.
We have encountered an issue where some students receive an "Account Locked" message while logging in. The issue is temporarily resolved by deleting the affected local user profile and allowing the student to log in again.
To address this recurring issue, could you please advise whether there is an alternative solution to deleting user profiles manually? Specifically, we would appreciate your guidance on whether a Jamf School policy or script can be implemented to automatically clean up stale standard user accounts and their associated home directories while preserving administrator accounts.
Note: All affected devices are student loaner MacBooks shared among multiple users.
Thank you in advance.