+13*Updates in thread*
To our customers: Jamf services, including our status page, are currently being affected by the major AWS outage. We are working to restore services as soon as possible.
Please find the most recent status updates here: https://status.jamf.com/
We are monitoring the situation closely and appreciate your patience.
+13The disruption as a result of the AWS incident has been mostly resolved.
Remaining customer impact: A subset of customers may see continued impact with API functionality.
Jamf will provide ongoing updates.
+13The disruption as a result of the AWS incident has been mostly resolved.Remaining customer impact: A small subset of customers may see continued impact with API
functionality due to the ongoing AWS latency issues.
Jamf will provide ongoing updates.
+11Multiple AWS systems continue to stabilize, and we are still seeing limited intermittent impact across the Jamf Platform. The vast majority of Jamf systems remain fully operational. However, a small subset of Identity Automation customers may continue to experience degraded performance or limited functionality due to ongoing AWS latency.
+11Customers are experiencing an interruption in data processing when using Jamf Protect due to the ongoing AWS latency issues. This is affecting Telemetry, ULogs, and Alerts when sending to Jamf Cloud. Jamf will provide ongoing updates.
Customers are encouraged to follow status.jamf.com and status.identityautomation.com
+11Jamf made an update to Jamf School.
We've implemented a temporary workaround for Jamf School US region not to rely on AWS services affected by today's AWS outage.
Oct 20, 2025 - 16:10 UTC
+11Customers may still experience intermittent interruptions in data processing within Jamf Protect due to ongoing AWS latency issues. This impacts Telemetry, ULogs, and Alerts being sent to Jamf Cloud.
Jamf will provide ongoing updates to status.jamf.com and status.identityautomation.com
+11The outage has been restored. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation.
i can’t see apps inventory groups/ status/ subsets. is that something caused by the event from todays AWS outage?
+11i can’t see apps inventory groups/ status/ subsets. is that something caused by the event from todays AWS outage?
Hello! I would recommend reaching out to support to check on this. All services have been restored.
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