Looks like someone’s put all their eggs in one basket...

The disruption as a result of the AWS incident has been mostly resolved.
Remaining customer impact: A subset of customers may see continued impact with API functionality.
Jamf will provide ongoing updates.

The disruption as a result of the AWS incident has been mostly resolved.Remaining customer impact: A small subset of customers may see continued impact with API
functionality due to the ongoing AWS latency issues.
Jamf will provide ongoing updates.

Multiple AWS systems continue to stabilize, and we are still seeing limited intermittent impact across the Jamf Platform. The vast majority of Jamf systems remain fully operational. However, a small subset of Identity Automation customers may continue to experience degraded performance or limited functionality due to ongoing AWS latency.

Customers are experiencing an interruption in data processing when using Jamf Protect due to the ongoing AWS latency issues. This is affecting Telemetry, ULogs, and Alerts when sending to Jamf Cloud. Jamf will provide ongoing updates.

Customers are encouraged to follow status.jamf.com and status.identityautomation.com

Jamf made an update to Jamf School.

We've implemented a temporary workaround for Jamf School US region not to rely on AWS services affected by today's AWS outage.
Oct 20, 2025 - 16:10 UTC

https://status.jamf.com/

Customers may still experience intermittent interruptions in data processing within Jamf Protect due to ongoing AWS latency issues. This impacts Telemetry, ULogs, and Alerts being sent to Jamf Cloud.

Jamf will provide ongoing updates to status.jamf.com and status.identityautomation.com