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Looking to create a feature request? Go to the feature request portal. There you can submit a new request, review any existing feature requests, vote, or comment. 

Here are a few helpful tips about feature requests.

  • The Jamf Product team and other supporting teams will update these with comments or statuses in the platform.

  • Our process to review and provide feedback is streamlined, as we use capabilities to group, merge, and tag feature requests.

  • Our SLA for initial feedback on new feature requests is 30 days. 

  • Add categories to help group feature requests. We may continue to add fields as needed to help capture your great ideas and feature requests. 

We look forward to hearing what you think and any feedback that you may have on our products or the feature request process!

Hi @zortmanc - if you want to suggest a new functionality, then this thread is not the right place.

This thread is about how the feature requests are being handled and where the portal has moved.

You need to go and visit:

https://ideas.jamf.com/


I actually went there first :) I also thought i would post here as well to see if I got any feedback regarding the request or the need for the request.  Thanks to all!!

Thank you for this feedback @yfridman! 


what happened to the link you guys created.  i can't find any links for opening tickets anymore.  is this no longer available?

 

what happened to the link you guys created.  i can't find any links for opening tickets anymore.  is this no longer available?

 


Jamf has moved to a new Support backend, based on Service Now. 

With this move, the Support part is no longer integrated in account.jamf.com and looking there, there is no link to it any more. Jamf might add a link in the "Jamf Spaces" section there, at least that could make sense...

For the moment, you might want to look at support.jamf.com which redirects to https://jamf.service-now.com/csm

Everything is evolving these days ...

Jamf has moved to a new Support backend, based on Service Now. 

With this move, the Support part is no longer integrated in account.jamf.com and looking there, there is no link to it any more. Jamf might add a link in the "Jamf Spaces" section there, at least that could make sense...

For the moment, you might want to look at support.jamf.com which redirects to https://jamf.service-now.com/csm

Everything is evolving these days ...


@Andreas_Schenk In Jamf Account, you can get to the Support Portal by clicking on the Get Help icon and selecting the Go to Support Portal hyperlink. 

Jamf Pro App Installer for on-prem installations to update apps. The preview worked great in 10.37. Then updated Jamf Pro and lost access to it. Is this ever going to be available for on-prem users as it was extremely helpful. Manually package each update to push is very time consuming.

Sites feature request - I would like to see the ability to control scripts & Extension attributes to specific sites or global.  This would allow for better decentralisation options and empower site administrators to create and manage "Site Only" Extension attributes and Scripts.

Sites feature request - I would like to see the ability to control scripts & Extension attributes to specific sites or global.  This would allow for better decentralisation options and empower site administrators to create and manage "Site Only" Extension attributes and Scripts.


Hi Giles, you need to look at

ideas.jamf.com

this thread here is only jamf announcing that feature requests moved over there.

Your posting here is not taken care of as its in the wrong place.

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