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Summary

Looking to hire a Mac Support Specialist to join our team in New York City to support our prestigious customer

Job Description

Provide hardware and software support to our Mac users

Responsibilities

  • Work directly with users to resolve Mac hardware and software issues
  • Install new software and upgrades for Mac via JAMF
  • Assist in configuring and testing changes to Mac image
  • Support Adobe Creative Cloud applications as well as other enterprise applications
  • Create and maintain technical documentation
  • Assist with end user training

Qualifications

  • Positive attitude, friendly disposition, and strong communication skills
  • Experience utilizing JAMF PRO to install, configure, and deploy Mac software
  • Experience troubleshooting Macs in an enterprise environment
  • Experience supporting Adobe Creative Cloud applications as well as other enterprise applications such as O365, SharePoint, and OneDrive
  • Knowledge of Bash/shell scripting is a plus

FYI no Link for users to apply.


If interested please send me an email at james@hexaware.com and we can talk.


Is this job remote or onsite only.


This job is onsite in NY but other opportunities do come where I need remote support.  If you're interested send me an email at james@hexaware.com and we can talk.  Thank you.