Summary

Looking to hire a Mac Support Specialist to join our team in New York City to support our prestigious customer

Job Description

Provide hardware and software support to our Mac users

Responsibilities

• Work directly with users to resolve Mac hardware and software issues
• Install new software and upgrades for Mac via JAMF
• Assist in configuring and testing changes to Mac image
• Support Adobe Creative Cloud applications as well as other enterprise applications
• Create and maintain technical documentation
• Assist with end user training

Qualifications

• Positive attitude, friendly disposition, and strong communication skills
• Experience utilizing JAMF PRO to install, configure, and deploy Mac software
• Experience troubleshooting Macs in an enterprise environment
• Experience supporting Adobe Creative Cloud applications as well as other enterprise applications such as O365, SharePoint, and OneDrive
• Knowledge of Bash/shell scripting is a plus