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Role: EUC/Service Desk Engineer (Executive Support - Mac / Jamf exp)

Location: Dublin CA (100% onsite

 

Job Description:

 

  • Desktop Support (Windows / Mac) – Providing hardware, software, network, and endpoint security tool support (CrowdStrike, Beyond Trust, etc.) for Windows and Mac devices
  • Ticket Management / Escalations (Incident & Request) – Provide global Service Desk queue management expertise,  leveraging strong ITSM process knowledge.
  • AD and Exchange Provisioning – Maintains users, groups, and DLs
  • File & Print Management – Provisioning and troubleshooting
  • Hardware and Software Deployment – Desktop and laptop imaging and software deployment.
  • Mobile Device Support – Managing Apple, Android, and other mobile devices
  • Endpoint Systems - Management of modern workplace management tools (O365, Intune, JAMF)
  • IT Solutions - Recommending and implementing new solutions to improve Service Desk environment through Self Service and automation.

 

How to apply for this role? Any link?


As of now position is on hold will update you once i have any updates from the client. Kindly share your updated resume at abhishek@veridiants.com for future communications.


Thank you. Will send you my resume to the mentioned email.