https://www.thenewit.com/account-manager
We are seeking a dynamic and experienced Account Manager to join our team. The ideal candidate will have a strong background in client relationship management and a passion for technology and security, specifically in the Apple ecosystem. The Account Manager will play a crucial role in maintaining and expanding our client base, ensuring customer satisfaction, and driving business growth.
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Client Relationship Management
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Serve as a primary point of contact for existing customers.
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Build and nurture strong relationships, understanding customer needs and technical inquiries.
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Maximize the value of The New IT’s solutions, focused on how to best meet management, device functionality, and security needs.
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Apple Consulting Services
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Develop a strong understanding of The New IT’s unique services relationship with Apple.
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Collaborate with Apple Business teams and the broader partner community to grow customer consulting and service engagements.
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Jamf Sales
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Manage The New IT’s partnership with Jamf, connecting with Jamf Account Executives across various teams.
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Develop a pipeline of resell, MSP, and professional services customers.
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Collaborate with Sales Managers to enhance relationships and leverage promotions to drive business growth.
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Work closely with Channel Account Managers and other resources to foster collaboration and develop new opportunities.
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Sales Operations
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Manage sales and CRM systems.
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Utilize sales and accounting software for quote building and invoicing.
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Design and manage documents with Microsoft and Apple productivity applications.
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Required Experience/Skills
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Strong knowledge of Apple products (hardware, software, and services).
- Knowledge of device management solutions such as Jamf Pro.
- Knowledge of how organizations use technology to increase business productivity.
- Ability to evangelize Apple at Work and modern IT best practices.
- Ability to lead conversations during briefings, workshops, and special events.
- 3+ years of relevant Apple experience.
- Must be eligible to obtain a U.S. security clearance.
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This is a remote position that may require domestic travel. You may reside and work remotely from anywhere in the United States that is within 100 miles of a major airport.