mass deployment faronic insight student via jamf

🧩 Faronics Insight Student Deployment via Jamf – Config Not Applying

Hi all,

I’m deploying Faronics Insight Student to ~30 Jamf-managed Macs in a lab environment and running into an issue with configuration not applying correctly via Jamf, even though it works manually.

🎯 Goal

Deploy Insight Student with predefined settings:

• Security Token
• Class ID (e.g. Lab0102)
• Admin Password

✅ What works

When I install and configure manually on a single Mac:

• Insight Student installs correctly
• I can set Class ID, token, and admin password
• Student appears in Teacher console
• Screen sharing works

❌ What happens via Jamf

I deploy using Jamf (package + script), and:

• Insight Student installs successfully
• Icon appears in the menu bar
• BUT:
  • Class ID is set to default: Class101
  • Settings are locked
  • Admin password appears to be unknown
  • Student does not show up in Teacher console

🔧 What I’ve tried

• Using Jamf script with:
  • --adminPassword
  • --securityToken
  • --defaultClassId
  • --env with ADMINPSWD and TOKEN
• Running script after package install
• Splitting into two policies (install + config)
• Resetting devices and testing clean installs
• Verifying permissions (Screen Recording, Accessibility)
• Confirmed same subnet connectivity

🧠 Current understanding

It seems like:

• Insight Student initializes before Jamf config applies, locking settings
• Or the CLI configuration is not being accepted properly in Jamf context
• Result is device falls back to default Class101 + locked config

❓ Questions

1. What is the correct way to preconfigure Insight Student via Jamf?
2. Is CLI configuration (insightstudent) reliable in a Jamf deployment?
3. Does Insight overwrite config on first launch?
4. Is it better to deploy a preconfigured config folder/package instead?
5. Any known best practices for Jamf deployment of Insight?

🖥️ Environment

• macOS (latest)
• Jamf Pro (cloud)
• Faronics Insight Student + Teacher
• 30 lab iMacs (same subnet)

👍 Summary

• Manual install/config → ✅ works
• Jamf install → ✅ works
• Jamf config → ❌ not applied (defaults + locked)

Any guidance from someone who has deployed Insight successfully via Jamf would be greatly appreciated 🙏