As a technology coach, our IT team is thinking about rolling out JAMF Parent slowly - specifically just on a case-by-case basis.
I am curious to know anything and everything willing to be shared regarding implementing JAMF Parent with families as we begin to explore.
Anything is helpful!
+1We launched it last year when we launched our 1:1 program. I think by the end of the year, 45 parents had signed up, but many were multiple parents for the same child. So out of 450 kids, maybe 20-30 had JAMF Parent at home. We had some parent emails about not being able to set it up or when it glitched. Really hard to troubleshoot asynchronously because they could only use JAMF Parent when the iPad wasn’t on our network, and we are only available to take phone calls during the school day. So you can’t walk them through too much in real time. We had a few small hiccups where parent restrictions didn’t release when they got to school but we could fix that remotely so the teacher just had to call.
I don’t think most parents wanted to bother, or maybe felt the school restrictions were adequate for their kid. A handful had issues figuring it out, but some were using it successfully. It really helped to show parents that we were providing them a tool to manage this device that we sent into their home. There’s a few kids who really need their parents helping to manage things at home, and this was great for them.
+23When we decided to roll it out, it was on a case-by-case basis as well. So far, we’ve only rolled it out to one parent and the biggest issue is not being able to automatically set the schedule to include our school schedule. For example, being able to specify holidays like Thanksgiving so the parents can make restrictions during those off days. We could do this manually, but we don’t want to have this as an added task for one of our techs (me).
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