We just upgraded to version 9.3 but I cannot find where we enter the websites for Casper Focus to choose from when focusing iPads. We've VERY excited about this feature!

Is this a stupid question? Is there a way to install configuration profiles via a policy. I want to map some drives via configuration policy, but I want them to happen at a certain time and date. Is there a way to deploy them via a policy? If anyone knows how to do this, please let me know. If not, would anyone else see a value in it, should it be a feature request. Thanks!

Hey All, Is there anyone running JSS in VMware without issues? We have JSS installed on a Windows Server, under VMware, and the setup used to work. Now unfortunately, all newly enrolled computers (since the last couple of months) are not MDM enrolled and I am not able to push any configuration profiles to them. Initially we were told to upgrade our JSS environment to v9 to have it fixed but this did not work. Note that all computers enrolled before the last couple of months continue to work, its just the new ones refuse to. - in MySQL running following command will return the apn_token field empty for all new computers."select computer_name, computer_id, apn_token from computers; " We tried to troubleshoot this problem with our Casper techs and were informed that this is likely caused by VMware. Any thoughts?

Does anyone know how to import an Anchor Certificate into Configurator 1.5? (Casper 9.3). It's the only step I'm having difficulty with in the MDM enrollment. When I click the "+" under Anchor Certificates, I have no option to import the one I downloaded from JSS.

My boss wants the infrared receiver disabled on all our Macs that support this feature. Does anyone have an example of an extension attribute so I can scope the Macs to verify the that all of them get the infrared disabled. Thanks! Corbin

Hey guys...searched some discussions on here but didn't come across anything I could use. Has anyone had any luck with putting and keeping an Apple TV on an Enterprise WPA2 WiFi network with a time requirement? We can get all the certificates, trusts, etc on the Apple TV through Apple Configurator but it cannot join our wireless because the Apple TV (at first) doesn't know the correct time. It cannot connect to the network wirelessly to grab the time either. Anyone come across a way to get this to work without resorting to a hard wire ethernet connection? Any feedback would be appreciated.

For some reason I don't have the VPP Accounts option under Global Management. Is anyone else seeing this? I have the new DEP option but VPP is missing for me. I should say, its also odd that when I click on the Users tab I get an access denied even though all permissions are set fully for my account and the local account.

Hello all, I already have a support case open with JAMF but was hoping to spread the net a little wider in case somebody has seen this issue before. For some 10.8.5 machines (and only 10.8.5 machines, as 10.7 and 10.9 never experience this issue), wether it be a self enrollment package or a generic quick add package, it fails during the post flight script part of the install. When running the installer I get this verbose output:installer: Installing QuickAdd….....installer:installer: Configuring the installation…installer: Validating package…installer: Writing files…installer: Writing package receipt…installer: Finishing the Installation….....installer: Running QuickAdd installer script…#installer: The install failed (The following installation step failed: run postflight script for QuickAdd. Contact the software manufacturer for assistance.) When I try to manually enroll it tells me: Downloading the JSS CA Certificate...There was an error.Error enrolling computer: Unable to establ

Good afternoon fellow JAMFanatics (TM?) ;) As I'm sure many of you are, we're stuck deploying Mavericks to the new model MBPs, Airs, and Mac Pros. For our portables, we're getting complaints about the new 'feature' that the user sees in regards to the policy update popup when they log into their Macs and they can't contact the JSS. (For reference: https://jamfnation.jamfsoftware.com/discussion.html?id=8777) In an effort to curtail that, I'm planning on modifying our standard settings script to disable this check if the machine is a portable. However, I can't seem to find an easy way to determine if it's a portable or desktop. I know system_profiler can be used to pull the model number and whatnot, but I'd rather not try and grep/awk and build a nested if statement if I can help it. Does anyone know a command or another method to easily return if the machine is a portable? If not, I'll write up a script to determine it and

Sorry for a noob question but I have a hard time to extract a string from another string and I'm sure one of you geeks has a simple answer for this. I have a string like "domainnameusername" that I extract from a plist using defaults read. I got the domainname with cut -d '' -f1 but I can't get the username. I tried cut -d '' -f2 and cut -d '' -f3 and cut -d '' -f2 and I always end with an empty string. I'm sure it's all about escaping but I don't know enough yet to figure this out. Thanks,Dirk

We are looking for a skilled JSS admin to help with a few projects on our JSS. We can discuss details if you're interested. The work we have could be done anytime so if you're looking for a little extra side work this might be just the ticket.

I'm trying to document the communications flow between Casper, APNs, and the client. The only thing I'm not clear on is the interaction between the client and APNs. Does APNs notify the client, or is the client checking in with APNs on a regular interval. If the later, what is that interval?

I pushed out an update for silverlight yesterday, and a group is complaining it broke their app. So need to remove the current version of SL and install the previous one. I indexed the pkg and told casper to remove it, however, when I try to push the old version down it returns an error: Installation failed. The installer reported: installer: Cannot install on volume / because it is disabled. installer: A newer version of this software already exists on this disk. I found this on the silverlight page - but it didn't seem to help. Access your hard drive Double-click the hard drive icon on your desktop Find the plugin Navigate to your Internet Plug-Ins directory: /Library/Internet Plug-Ins/ Remove the plugin Drag any of the following into your trash bin: Silverlight.plugin WPFe.plugin

I have setup the SUS on the appliance with the following details: Base URL: http://sus.fqdnStore updates on this SUS: ticked I then pressed the Sync SUS button and let it download 50GB of updates overnight, the Dashboard shows that amount of SUS Disk Usage. I created a new branch, but there are no packages listed in there to select. I tried creating new branches and setting on as the Root Branch, but still no packages appear in branch screen. I ran another sync, but it didn't change anything. I SSH'd into the appliance and I can see that it is creating .sucatalog files in /srv/SUS/html/content/catalogs for each of the branches but their contents are as follows: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>ApplePostURL</key> <string>http

Hey all, Did anyone else get an email from JAMF with the above Subject? This was in the body: On March 14, an unknown source maliciously gained access to your primary e-mail address on JAMF Nation through a previously unknown and unintentional information disclosure on the website. .... I ask cause me and anther guy at work got the same email at the same time.Just wondering if anyone else getting this and if it's legit. Thanks,-p

I have followed the instructions sent to me by support. But system image Utility cannot find a source to create the net image. I am creating on mid 2012 Mac book pro. Followed the instructions from Apple and Jamf to create. Creating the .dmg on 10.9.2 , copied to machine with server 10.9.2 but it will not recognize the mounted drive as a source. help!

Hi all, I just finished moving from a JSS 8.72 on an old Xserve to a new 9.25 Ubuntu JSS install. I followed the directions here:https://jamfnation.jamfsoftware.com/article.html?id=122 Everything went very smoothly up until I started testing. Any existing devices, enrolled in the old JSS, are not getting any of the push commands. Newly enrolled devices work fine. I put a CNAME record in our internal DNS for the old JSS server pointing to the new JSS A record. Same for our external DNS. Deleted the old JSS A record. I did regenerate a new, self-signed, SSL cert too. The Self-Service apps also works fine for devices; Self-Service is pointing to the new server. I feel I'm missing one piece?? Thanks,Patrick

I am having trouble with imaging using JSS 9.23. The machines will boot off the netboot server and pickup the correct autorun settings but when I click on image it acts like it is going to imaging goes through erase hd partition drives and then it quickly goes though the block copy then imaging hangs on ensuring system files are hidden. I have tried different images and updating the casper imaging version on the netboot image. the netboot is also diskless since I though that might be an issue as well. Any help would be greatly appreciated with this one.

Please pass this along! We are reviewing resumes right now. We are hiring two full-time Help Desk employees to support and all-Apple campus. Casper knowledge a huge plus. Must be very strong in Mac OS and iOS. Pass this along to anyone in the eastern PA or tri-state area who may be interested! Thanks! http://home.moravian.edu/public/hr/jobs/ClientSupportAnalyst%203-10-14.html

How Do I upload an EA to JAMFNation?This I probably obvious, but I've been messing around for half an hour searching for something I should probably know. Any help Appreciated.

I have a weird issue that pops up every once in awhile. I built my netboot image per the JAMF instructions on an external USB3 drive, ran composer, than used SIU to build the nbi. I made sure the build numbers were exactly the same, and then copied it up to my netsus server's NetBoot folder. Double checked the files by running an md5sum on each one to ensure they matched up, and they did. However, when I attempt to boot the system I get the following error: boot file path: IPV4(xxx.xxx.xxx.xxx/NetBoot/NetBootSP0/MyNetboot.nbi/i386/x86_64/kernelcache'... Error loading kernelcache (0x17) If i take the drive I used to make the image, it will boot on any machine I currently have available without an issue. I tried rebuilding the nbi three different times, yet I'm still getting the same error. What am I missing?

Our library lab likes to use the desktop picture as a means to advertise upcoming events. The Windows computers are set to look to a network share, to which the library staff have write access. That way, the staff just drops the image in the folder, and it changes the desktop. On the Mac side, I've been using a Casper policy to push out the image and the com.apple.desktop.plist file, but I'd like something more akin to what the Windows side does. The Macs are bound to AD, and I have been pushing the .plis to /System/Library/User Template/English.lproj. Any thoughts would be much appreciated. -tep

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I've never had issues installing Flash updates prior to this (using the Adobe Flash Player.pkg located inside the Adobe download) but I'm getting errors on test machines like: Installer: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. I thought it was Gatekeeper at first so I shut that off and am met with the same result. I'm able to install via the GUI Installer just fine. Anyone else seeing this?

Anyone have a good method or suggestion on how to collect Java version on clients? My method (which isn't working) was I wrote an extension attribute. But...even though the command works manually on the client, no information is collected in the JSS. I've verified that the client is executing the Extension Attribute by examining an output file after performing Recon (sudo jamf recon -saveFormTo /pathtofile). I see my other Extension Attributes - and I see that it runs the Java attribute - but no information is being collected. Here is my attribute:Data Type: StringInput Type: Populated By Script #!/bin/shecho "<result>java -version</result>" When run locally (manually) you get this output:java version "1.6.0_29"Java(TM) SE Runtime Environment (build 1.6.0_29-b11-402-11M3527)Java HotSpot(TM) 64-Bit Server VM (build 20.4-b02-402, mixed mode) Any ideas on the best way to get the Java version in Inventory? Thanks! Sean