Change Password screen is blank

New Contributor II

macOS 13.6
Connect 2.29

Logging in seems to work fine.  Once in, click on the JC icon > change password, box comes up with microsoft asking for our email address, enter and get redirected to our page, then a blank white box. At the bottom is our password change rules and a done button, but no place to change the password.

Verified in the menu config that the
changepasswordurl =

When I click on the url, I get to the page.  Jamf Connect license is present in its own file.

Any suggestions on what might be going on?


New Contributor III

@Ahadub to try troubleshoot this, ensure that the JC icon is running the latest version (2.29) and compatible with macOS 13.6. Additionally, verify the integration between Jamf Connect and Azure/Entra, confirming that user attributes are synchronized accurately. Check the console logs for any error messages during the password change process.

jamf man