How does Jamf Connect determine it has an internet connection

aburrow007
New Contributor II

How does Jamf Connect detect that I have a network connection? We are starting to implement an always on VPN solution and I believe it is interfering with Jamf Connects' ability to confirm a valid network connection.

I have confirmed that I am connected to a wifi network, for some reason though Jamf Connect doesn't think I'm connected and will provide the Local Login option.  The message on screen is "Your Mac is not connected to a network. Try using local login.".

 

Depending on how Jamf Connect is determining a valid network connection we might be able to whitelist or exclude it from the VPN solution.

2 REPLIES 2

AJPinto
Honored Contributor III

 

Have you already allowed all the ports/hosts that Jamf recommends opening for Jamf Pro? I would not be shocked if Jamf Connect does not call home to *.jamf.com which is on that list.

Jamf Learning Hub

aburrow007
New Contributor II

Yes we've already allowed *.jamf.com and *.jamfcloud.com.