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Question

Jamf Connect in Patch Management - Eligible Computers


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Jamf Connect is now listed in Patch Management. For our environment, it shows many machines and their versions (2.1.x). However, when I attempt to set up a Patch Policy to upgrade to either 2.1.3 or 2.2.2, the list of Eligible Computers is empty.

Is there something I'm missing?

3 replies

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  • Valued Contributor
  • 90 replies
  • March 19, 2021

Same here, I just recreated all the Office365 titles to non legacy version. Set them up exactly the same and now zero eligible computers. Where as it should be close to 200 with Office 365 installed.


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  • Author
  • New Contributor
  • 5 replies
  • March 26, 2021

Jamf Support solved this. Our Cloud service required a tomcat restart.
Once that was done, both the eligible computer lists and the non-legacy applications were populating properly in Patch Management.


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  • Valued Contributor
  • 90 replies
  • March 26, 2021

Yes ours was restarted last night and things are now populating correctly. Glad yours is fixed as well. Lets hope it stays that way after the update this weekend.


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