Posted on 01-08-2025 02:12 PM
Hey everyone,
I wanted to know what could be happening when a computer is getting turned on for the first time and it goes through prestage enrollment, and the login screen always comes up grey with the sign in at the bottom.
We use Jamf Connect and with Jamf Connect 2.42 and 2.43 we have been getting a grey login screen,
Jamf Connect 2.41 works fine but I am not sure why we are getting a grey login screen on the other JC versions.
Posted on 01-08-2025 08:39 PM
Please check the Management History tab the JAMF Connect Package is installed, What version of JAMF are you in? We had PI in JAMF 11.11 that the Package uploaded in that version is not getting installed during the Prestage.
Posted on 01-09-2025 04:18 AM
We are on version 11.12.1
Posted on 01-11-2025 07:49 AM
check your license and make sure its current in both profiles, that was my issue