JamfConnect login Unrecoverable Error

[perryd84]

Hi all,

Not sure if it's linked, but, since the Jamf 10.27 we have a lot of users getting an unrecoverable error at login stopping them from getting into their Macs.

Error message is:
security agent was unable to create requested mechanism jamfconnectlogin:privileged

Anyone else seen this?

[perryd84]

Fixed it:

Authchanger had somehow reset or changed its line and broke the old version 1.0 of jamf connect.
Updating the version 2.2.2 fixed the issue.

[simonchan22]

Hi, thx for posting!
I  am a user working with an company device, encountered the same issue.
How did you update version after getting into this screen?

[perryd84]

I ran a Jamf policy to install the update and then change the authchanger to the new version of jamf connect. Luckily the devices still check in and run policies while on the login screen.