I have a working Jamf Connect so far and we renewed the license a month ago. Everything works fine until, suddenly some of the users having trouble receiving "License failed validation" error when signIn with JC.
Error : Please locate your license file or contact your admin.
Anyone ran in to this issue?
Question
License failed validation on Jamf Connect
+3+7check the new license is added for both com.jamf.connect and com.jamf.connect.login .
check for any conflict with "License File" attribute in other profile
+3Thanks @vinu_thankachan. I found out the solution.
Honestly, Jamf having a weird problem, they'll not intimate you when there is compatibility issue on JC versions, i.e, if JC v2.3.0 isn't compatible on a license key file, the JC app throws error "License failed validation" at Login or If the JC updated to the latest version this requires a reboot/refresh the app. So we should understand the scenario and make sure to update the latest license file at the device end manually by checking the file - /Library/Managed Preferences/ "com.jamf.connect.login" "com.jamf.connect.sync" "com.jamf.connect"
and update to the latest recommended JC version (if not already) and then kill jamf connect or just reboot.
There is something a built in date where the app just stops working and each new version gets a new date.
Adjusted the script accordingly to perform all these at one stretch 😁
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