I just wanted to post this as it is an inconsistent issue I have come across. When a user changes their password using Jamf Connect, sometimes the 'New' Outlook for mac does not sync the change. I have found that if you toggle back to the 'Old' Outlook for mac it will restart and prompt Single Sign-On for the users password and then will begin to sync the inbox. You can then switch back to the 'New' Outlook if so desired. Hope this helps.
It depends. And thats what I was saying, on the 'New' Outlook it doesn't prompt at all, even when I completely close/quit and re-open. Only when I toggle it to the 'Old' Outlook format and back. Which is fine. I just wanted others to be aware. I think this is a Microsoft issue but not sure.
Do you have the key set correctly to sync keychain password items?
<key>PasswordItems</key> <dict> <key>AccountItemOne</key> <string><<shortname>></string> <key>AccountItemTwo/key> <string><<shortname>></string> </dict>
Do we have this solution, we are also facing similar issues but we are using the NoMad.
Now weird thing is, Microsoft removed the new Outlook toggle button which was the workaround to fix this issue.