Jamf Connect - Invalid response code 401

tgd
New Contributor

Users cannot log in to their device after logging out or rebooting. Sometimes the login works, but currently it happens very often that users receive the message Invalid Response Code 401.

Login.jpg

 

The Sign In Logs in Azure looking good too.

 

Did any of you had this problem already and if so, how did you solve it?

 

3 REPLIES 3

czarmark
New Contributor III

I had this happen to a test machine today. Connect v2.28.1. Checked M365 service health and not seeing any advisories or incidents related to it. I clicked the 'Refresh' button and retried, and login successful. 

tgd
New Contributor

@czarmark,

normally this is how it should work. Our users enter their credentials and an infinite loop happens. After several restarts and logins, it works. This is just not a long term solution.

Greetings 

sgonschorek
New Contributor II

Some updates in here?

I run into the same issue with a new Connect Setup and 2.29.0

 

thx