Jamf Connect - Invalid response code 401

[tgd]

Users cannot log in to their device after logging out or rebooting. Sometimes the login works, but currently it happens very often that users receive the message Invalid Response Code 401.

The Sign In Logs in Azure looking good too.

Did any of you had this problem already and if so, how did you solve it?

[czarmark]

I had this happen to a test machine today. Connect v2.28.1. Checked M365 service health and not seeing any advisories or incidents related to it. I clicked the 'Refresh' button and retried, and login successful. 

[tgd]

@czarmark,

normally this is how it should work. Our users enter their credentials and an infinite loop happens. After several restarts and logins, it works. This is just not a long term solution.

Greetings 

[sgonschorek]

Some updates in here?

I run into the same issue with a new Connect Setup and 2.29.0

thx

[tgd]

@sgonschorek ,

I had a conversation with a service provider who also works with Jamf and he advised me to deactivate this function.

[sgonschorek]

I just delete and recreate the enterprise app in entra id. That fix it BTW.

[tgd]

@sgonschorek,

can you please tell me what steps you did? Unfortunately we have the problem again.

[sgonschorek]

@tgd 

Just delete the Entra ID Enterprise app and recreate it as describte in the documentation. This should fix the issue.

https://learn.jamf.com/bundle/jamf-connect-documentation-current/page/Creating_an_app_registration.h...

best