renew expired device certificate (iOS)

j_kubi
New Contributor II

I have a pair of iPads where the device certificate has expired, and they no longer seem to be communicating with our instance.

How can I renew these certs, or otherwise get these in working order again?

1 ACCEPTED SOLUTION

AJPinto
Honored Contributor II

You will need to reinstall iPadOS. If you have the ability to reinstall iPadOS restricted with a configuration profile you will need to use DFU mode. Then reenroll in to MDM.

View solution in original post

4 REPLIES 4

afnpw
New Contributor III

I do believe they will need to be wiped and reenrolled into Jamf. 

AJPinto
Honored Contributor II

You will need to reinstall iPadOS. If you have the ability to reinstall iPadOS restricted with a configuration profile you will need to use DFU mode. Then reenroll in to MDM.

j_kubi
New Contributor II

Thanks, DFU was the step I needed.

It was offline long enough to have its device cert expire, so there was nothing I needed to save on it in my case.

jobscommasteve
New Contributor III

So if a device is offline long enough to where the cert expires, it needs to be DFU restored in order to be re-enrolled? Noted.