- Jamf Nation Community
- Products
- Jamf Pro
- Re: 13.4.1 upgrade fails
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
13.4.1 upgrade fails
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-29-2023 06:22 AM
Hi All,
Has anybody have reports of 13.4.1 upgrade fail when trying to upgrade via software upgrade?
We have reports from users when it tries to begin the download and fails ...
I have seen Apple Dev bug - Can't upgrade to Ventura 13.4.1 | Apple Developer Forums ..
Rk
8 REPLIES 8
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-29-2023 06:28 AM - edited 06-29-2023 06:28 AM
@rkelegha1 If you have a deferral in place for minor updates you may be running into the problem where Macs are seeing the special build of the 13.4.1 update that's only for the mid-2023 Macs. Remove the deferral and they should get the correct update.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-29-2023 06:33 AM
Thanks @sdagley .. We did have a deferral in place for 13.4.0 upgrade but we are no doing anything for 13.4.1 .. The mac that are seeing the issues are 14" M1 2021
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-29-2023 06:39 AM
On the chance you aren't doing the same we always recommend users restart immediately prior to attempting a macOS update because our experience has been the longer it's been since a restart the less likely it is the update will be successful.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-29-2023 10:42 AM
You might want to consider Superman: https://github.com/Macjutsu/super/wiki
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-06-2023 03:00 PM
Getting the same issue with Superman enabled too
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-29-2023 01:15 PM
In general, we have had a lot of problems with OS upgrades via Jamf. In short, they're unreliable. They work for a number of machines but not all. We have tried to do it via Software Upgrade, but the most consistent way for us has been to create a group with the machines we want to target. Then we use the Action function > Send Remote Commands > Update OS version. It gives you the option to specify a version of the OS, as well as whether or not you want the update package to just download to the endpoint, or download & install. If your users are anything like ours I recommend the latter, with plenty of forewarning.
Also, I'm not sure if this method works for machines that have been manually enrolled.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-29-2023 02:36 PM
Thanks for coming back to me ! I think I have a game plan now ...
One Last questions -- I cant remember but... If there a terminal command or a way that I can just download the 13.4.1 patch on a system? Instead of caching the full installer? ..
rk
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-29-2023 04:10 PM
I'm not sure you can grab a patch, I don't think macOS works that way. This is the command to grab the full installer for that version:
sudo softwareupdate --fetch-full-installer --full-installer-version 13.4.1
Or you can just run it like this to get whatever the latest version is:
sudo softwareupdate --fetch-full-installer
It downloads to /Applications
