8.71 Imaging Slow "Ckecking https://jss....."

[musat]

Hello,
We have updated our netboot image to handle our new MacBook Airs running, what we call, 10.8.4a. With this update, we also updated the to include the 8.71 binary for Casper Imaging. We are now noticing that when starting the Casper Imaging app, it stalls at the information screen stating "Checking https://<ourjssserver>:8443" for a full minute before finishing opening. Once opened everything continues on without any problems. This wasn't happening when we were running 8.62.

Any ideas why the slowdown?

Tim

[sswartz]

No answers. but ditto to the issue.

[mpermann]

We're experiencing the same slowness issue with our setup as well. We're Casper Imaging 8.71 and Netboot with 10.8.4. It's an annoying problem that we didn't experience with 8.62.

[oopsydaisy]

Same here

[cbustamante]

Same problem here :/

[RobertHammen]

If I've *UPDATED* an existing NetBoot image, by replacing Casper Imaging with the latest version, I've always also replaced the jss prefs file with a valid one from my local machine, where I've opened the updated Casper Imaging app.

This KnowledgeBase article seems to suggest that this is necessary:

https://jamfnation.jamfsoftware.com/article.html?id=67

[nkalister]

not using net boot, but seeing the same issue.

[armando]

Same issue here using a bootable drive.

[spalmer · Accepted solution]

I had this same problem that everyone here is mentioning. I found a discussion at https://jamfnation.jamfsoftware.com/discussion.html?id=6996 and Joel.Peasley's answers solved it. It is due to the fact that Casper Imaging is not reading from the correct prefs file and checking for valid SSL certs even if you configured it not to. Follow Joel's instructions to fix it.

[musat]

That did the trick. I manually put the plist in my NetBoot.dmg and everything is working much quicker now.

[mpermann]

@spalmer, thanks for posting the link to the other discussion. That fixed the issue for us as well.