Hi all,
Relatively new User to JAMF Pro here, I'm looking to enable access for users for multiple tenants.
Within our business we have 10+ JAMF Pro instances and a user has requested access to administer machines in another tenant to what his account is created in.
After doing some research I can see the best way to accomplish this appears to be to create some access groups, one for the domain they are not currently a part of (I plan on creating a 'enrollment only' group and a 'admin' group for each) and give it the requisite level of access, that's all fine until I come to add the user as a member, the user in question is not visible in the subset of users.
If I change the 'site', the list from the 'Members' section doesn't change, so I can only assume this list is static.
So I have a few questions:
• Why doesn't the user I need to administer appear in the 'members' user list for any of the groups and are these lists specific to the tenant?
• How can I make them available to this selection so I can add them to the new group I need to create?
I also read that a new LDAP linkage might be created but to my knowledge, all of our accounts are local to JAMF and not linked to AD/LDAP.
I also also read that some features of JAMF are poorly executed/un-optimised, so I think perhaps my niche issue might also fall under the 'not quite ready yet' category...