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Question

Account gets locked out

  • January 12, 2022
  • 3 replies
  • 10 views
S
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Hi all,

 

We have configured the basic pre-stage enrollment and came across the issue where user gets locked out many times in a day 

      3 replies

      dlondon
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      • dlondon
      • Honored Contributor
      • January 13, 2022

      Is it a local account or network account?

      Anything in the computer system.log ?

      What have you checked?

      S
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      • Sonam2021
      • Author
      • Contributor
      • January 13, 2022

      Hi,

      We do not have any LDAP or AD integration yet.

      For our pilot testing, we have created a local admin account, still we are facing  issue with all our pilot test users, no relevant info in computer system.log 

       

      easyedc
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      • easyedc
      • Esteemed Contributor
      • January 13, 2022

      I'm possibly having a similar issue.  Our Jamf Admin service account is getting locked repeatedly through out the day.  Pulling logs appears to show an API repeatedly running, but there's no policies that should be doing that. I suggest opening a case with Jamf Support. 

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