Acrobat 11...deployment to CS6 users

donmontalvo
Esteemed Contributor III

Acrobat 11 was just released, and deploying it will pose some challenges:

(1) CS6 users will need to wait for CS6.1 (?) since the bundled copy of Acrobat cannot itself be updated, only the entire suite can be updated (one serial number is used across the suite).[/li] [color=red]UPDATE 20121027: This bullet item is incorrect - just got confirmation from Adobe...CS6 users on ELA do not get free Acrobat Pro upgrade. :( **[/color]

(2) Non-CS6 users will need to get Acrobat 11 stand alone version since it uses a non-CS6 serial number.

(3) Fairly certain CS6.1 will include substantial updates to rest of suite, and can/should be handled using Adobe RUM (yum!), but also doubtful Acrobat 10 would be updated to 11 this way.

(4) Looking like we're gonna have to package/push the entire suite...I'm off to the AAMEE forum to bitch, moan and complain...

(5) We tested Nerf's Deploy CS-6 weapon, recommended by Jody Rodgers (Adobe) and found it lacks critical enterprise features...although it was tons of fun to test. :)

PS, anyone seeing Acrobat 11 on the Adobe LWS yet?

http://forums.adobe.com/message/4749282
https://licensing.adobe.com
http://www.hasbro.com/nerf/en_US/shop/details.cfm?R=00452E41-19B9-F369-1045-2B19DCD09676:en_US

Don

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https://donmontalvo.com
12 REPLIES 12

carmelolopez
Contributor

Hi,
not on my LWS yet.

agirardi
New Contributor II

Just received the licensing for our campus.

looking forward to testing it out, and seeing how much "fun" this will be with CS6 deployments.

Don't know how helpful all this will be yet ( http://www.adobe.com/products/acrobat/it-resources.html

bentoms
Release Candidate Programs Tester

@Adam,

Please update this thread when testing!

donmontalvo
Esteemed Contributor III

I asked Jody Rodgers at JNUC and he said Acrobat Pro XI will not be a freebee for CS6 users who are on Enterprise License Agreement.

So the 1,000+ CS6 users in one client shop will need to pay full cost for a new copy of Acrobat Pro XI since their bundled copy is not upgradeable.

I know Adobe is pushing this Adobe Creative Cloud product, but they're shooting enterprise in the foot in the process. Our clients are furious.

Don

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https://donmontalvo.com

stevewood
Honored Contributor II
Honored Contributor II

@Don are your customers really surprised by that? Seriously? That's the way Adobe has always dealt with Acrobat upgrades in the middle of a CS lifecycle. At least, as long as I've been dealing with them it is.

donmontalvo
Esteemed Contributor III
@Don are your customers really surprised by that? Seriously? That's the way Adobe has always dealt with Acrobat upgrades in the middle of a CS lifecycle. At least, as long as I've been dealing with them it is.

I'm referring to Enterprise License Agreement (ELA) shops.

Adobe CS historical updates:

CS2 included Acrobat 7
CS2.3 included Acrobat 8 <-- free update to Acrobat 8 via ELA
CS3 included Acrobat 8
CS3.3 included Acrobat 9 <-- free update to Acrobat 9 via ELA
CS4 included Acrobat 9
CS5 included Acrobat 9
CS5.5 included Acrobat X <-- free update to Acrobat X via ELA
CS6 Included Actobat X
CS6.x (if released) will include Acrobat X <-- no free update to Acrobat XI via ELA

So ELA customers are stuck on Acrobat Pro X...they'll need to either (A) buy full copy of Acrobat Pro XI, or (B) use Adobe Creative Cloud. Either way, no more freebees for ELA...and yes, our clients are furious. :)

@adam and @bentoms Acrobat Pro XI will need to be packaged/deployed as a separate product...it won't interfere with existing CS6 install...other than overwriting the bundled clopy of Acrobat Pro X. At least this is how it was explained to me by Adobe Gold Support (who claimed to be AAMEE saavy, although they didn't seem to know AAMEE packages never call home LOL).

Don

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https://donmontalvo.com

tkimpton
Valued Contributor II

Typical Adobe. Believe me at the Creative Cloud event in London I shall make Adobe VERY aware of this!

bentoms
Release Candidate Programs Tester

Adobe representative talked at a reseller conference I was @ today (Square was the reseller btw).

Point is, he said that CS6.5 is due April/May & will have Acrobat X1

donmontalvo
Esteemed Contributor III

@tkimpton wrote:

Believe me at the Creative Cloud event in London I shall make Adobe VERY aware of this!

You know what you have to do, soldier...move quietly, get in, get the job done, get out...like a Ninja...LOL

http://www.youtube.com/watch?v=9KoJII52-BQ

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https://donmontalvo.com

donmontalvo
Esteemed Contributor III

@bentoms wrote:

Adobe representative talked at a reseller conference I was @ today (Square was the reseller btw). Point is, he said that CS6.5 is due April/May & will have Acrobat X1

Well that would be a HUGE relief if it happens...Jody told us at JNUC that if there is a CS6.x update it won't include Acrobat XI, and we got the same story from Adobe Gold Support (who apparently need training on enterprise deployment tools and techniques). Was it an Adobe rep, or was a 3rd party vendor who said it? :D

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https://donmontalvo.com

bentoms
Release Candidate Programs Tester

Adobe rep

tkimpton
Valued Contributor II

@donmontalvo just saw that video LOL

The way i'm feeling right now is to run in the conference with a massive wet kipper and twat anyone that looks like they ae from Adobe LOL