Activation Lock not showing on all devices

mradams
Contributor

Has anyone been experiencing Activation Lock showing not configured on devices that are supervised and has it turned on? I have been testing the use of this feature and discovered we have many devices that have "Find my iPad" active and it showing as "Not Configured" in JSS.

1 REPLY 1

dwhitman
New Contributor

I am having this same problem. I have several managed iPad's with "Find My iPad" enabled, but Jamf is showing the activation lock as "not enabled" When I check the history log it shows the "EanbleActivationLock" command was sent to the device. I have already had several of these with find my iPad enabled and when I wiped them I was not given the option to clear the activation lock. When the device resets I go through the setup and enter in the activation bypass code and it doesn't work. Was there any resolution to this issue?