Activation Lock not Working on User Enrolled devices

Sonam2021
New Contributor III

Hi,

If the devices are enrolled via UI method, the activation lock is not working on the devices to unlock them.

Jamf informed us If the activation lock has been enabled THEN enrolled into Jamf Pro the activation bypass code will show but will not work in this case. The only way to get that machine unlocked is going to apple

What should be the workaround apart from reaching out to Apple?

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